Reference

What You Agree To When You Use alexi500

These terms set out the rules that apply to your alexi500 account — from how you open it to how you use DANA, OVO, or GoPay to fund it.

Account use rulesDANA, OVO, GoPay wallet termsEligibility by regionFair-use conductAccount suspension conditions

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HOW WE OPERATE

How alexi500 Handles Your Account Under These Terms

We apply these terms consistently across every account. Below are the four areas where we put the most weight — so you know what to expect from us and what we expect from you.

Account Security

Your account is protected by OTP verification at login. Do not share your PIN or password. Any breach of account security must be reported to us immediately via live chat.

Wallet Verification

When you link DANA, OVO, or GoPay, the wallet name must match your registered account name. Mismatched wallet ownership may result in withdrawal holds pending review.

Data Handling

We store only the account and transaction data needed to run your account. We do not sell your data to third parties. Data retention follows applicable local law requirements.

Requesting Changes

To update your registered name, contact number, or linked wallet, submit a request through live chat with supporting ID. Changes take effect after our verification team reviews them.

Scope of These Terms and How They Apply

alexi500 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you open an account on alexi500. They cover every action you take inside the lobby — from browsing slots like Monsoon Magic Slots to placing a live casino bet. If you use DANA, OVO, or GoPay to deposit, those transactions are

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also governed by these terms, alongside the e-wallet provider's own policies. You are responsible for keeping your login credentials secure; sharing account access with another person breaks these terms. We may update this document when our services change, and we will notify you via your registered
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account contact. Continued use after a notice of change means you accept the updated terms. Availability of specific features depends on your location and whether local law permits access in your eligible region. For players in Bandung or elsewhere in Indonesia, the same account terms apply
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across all devices — mobile, tablet, or desktop. If any section of these terms conflicts with local law, the local-law provision takes effect for you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If a clause in these terms is unclear, or you need to raise a concern about your account status, our support team can help. Reach us through the channels below and reference your registered account email so we can locate your record quickly.

Live Chat Open the chat window inside your account dashboard. A support agent will respond and can clarify any clause in these terms or your account standing.

Email Support Write to our support address linked in your account settings. Include your account ID and the specific term you are asking about for a faster response.

Account Help Centre The Help Centre inside your account lists common terms questions — covering wallet rules, account conduct, and what happens if a term is breached.

Common Questions About These Terms

These are the questions we hear most about account terms, wallet rules, and eligibility. Each answer reflects how we actually apply these terms on the platform.

Yes. These terms cover every game session — slots, live casino tables, crash games like Spaceman Crash Play, and any sports category. Entering a game room means you accept these terms.

No. Your linked DANA, OVO, or GoPay wallet must belong to you personally. Third-party wallet deposits are not accepted and may result in the funds being held pending account review.

We may suspend or permanently close your account depending on the severity of the breach. Any balance under review stays locked until our compliance check is complete and a decision is reached.

We notify you through your registered account contact when terms change. Continuing to log in and use the lobby after that notice means you accept the revised version in full.

Access depends on local law and is available only where permitted in your eligible region. We do not determine local law for you — check your own eligibility before opening an account.

Contact us via live chat and provide your account ID along with a valid supporting document. Our verification team reviews the request before any registered detail is changed on your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use alexi500

How alexi500 Handles Your Account Under These Terms

Account Security

Wallet Verification

Data Handling

Requesting Changes

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to all games in the lobby?

02 Can I use someone else's DANA or OVO account to deposit?

03 What happens if I break the account conduct rules?

04 How will I know if these terms are updated?

05 Is access to alexi500 available everywhere in Indonesia?

06 How do I request a correction to my account details?

Terms & Conditions

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